DIRECTOR: Mr.C van Heerden

Access to basic services has considerable influence in changing the standards of living and quality of life of people living with the municipal area.

The Directorate Operational Services is responsible for the delivery of Bulk services Such as Water, Sewage purification, Roads and Storm Water, Refuse Removal and Electricity, within the municipal jurisdiction.

The Municipality is divided into five service districts each with its own civil service department, namely:

• Grabouw
• Greyton, Genadendal, Voorstekraal & Bereaville
• Caledon, Botriver & Tesselaarsdal
• Riviersonderend
• Villiersdorp

Additional duties that fall within the Directorate Operational Services are:

• Maintenance of Municipal Land and Buildings
• Parks and terrains
• Cemeteries
• Fleet Management
• Nature Reserves
• Sports Grounds
• Capital Budget

Projects are identified in the IDP and are budgeted for on the Capital Budget. The Directorate strives to complete these projects within the given financial year. The basic day to day operations are catered for in the maintenance budget

WASTE MANAGEMENT (SOLID WASTE)
Activity
Waste Management manages approved waste Sites and transferring stations departmental Waste removal / collection and a waste removal.
Contractor appointed for the cleaning of road reserves and most public open places.
There are two transferring stations in the Municipal jurisdictional with 3 approved waste sites.
These services extend to include the four service districts which reside within the jurisdiction of the Theewaterkloof municipality. The municipality’s mandate involves collection, transferring and dumping of all solid waste and the general cleaning of Towns.

Strategic Objectives

• To provide a sufficient waste removal service to all residents within the municipal boundaries.
• To keep the municipal road reserves and public places clean and tidy.
• To manage the dumping site in such a manner to prevent any pollution of underground water, air pollution and any groundwater pollution.
• To make sure that the health and safety of all personnel and residents are in good condition, from a solid waste perspective.
• To increase recycling in the municipal area.
• To regulate cleansing, refuse and solid waste on municipal level

WASTE WATER (SEWERAGE)
Activity
Theewaterskloof Municipality provides sewerage collection systems, comprising water borne sewer networks, bucket removal system and vacuum Tanker service where necessary, and treats the Collected effluent at 7 sewage treatment plants.
Further services include the provision and Maintenance of communal toilets in informal areas. This service is headed by the Chief: Sanitation, with a personnel component of ± 84 trained and operational staff.
The municipality is responsible to deliver a service to all, which is effective, affordable and sustainable within legal and budgetary constraints in terms of Schedule, 4B of the Constitution: “Water and Sanitation Services limited to…and domestic waste water and sewage disposal systems.

All Waste Water Treatment Plants, in the WCO31 area, are operated under the specific conditions
in the Water Act (Act 36 of 1998, Government Notice No 1191) in accordance with the Permit
requirements of Department of water Affairs and Forestry.

Strategic Objectives

• The eradication of the bucket system and the provision of an effective and acceptable service to all residents
• To provide access to a water borne sewer system, vacuum tanker system to those residents with septic or conservancy tanks and the removal of buckets where the system is still in use.
• To operate the Wastewater Treatment Plants in compliance with permit requirements.
• To timeously provide appropriate capacity in the sewage removal network.
• To provide communication and education for sanitation in informal areas.
• To manage and maintain all equipment and plant associated with the sanitation services.
• Replacement, refurbishment and extensions of existing infrastructures in a manner.

TRANSPORT (ROADS)
Activities
Theewaterkloof Municipality is responsible for the Roads and Storm Water reticulation within the Towns of the WC031 established municipal area. The Roads and Storm Water Division functions as a division on its own and headed by the Town Managers of the different Towns. The Municipality has a mandate from Government to perform all relevant services regarding roads and Storm water in those areas included within the boundaries of the WC031 area in terms of Schedule 4B and 5B, i.e. ‘Municipal Public Transport, Storm water Management Systems in built-up areas; Municipal Roads’. Apart from various
National and Provincial Legislation and white and Green Papers this division is also responsible to execute all Council resolutions, policies and delegated powers by council.
Roads outside the town area are still the Responsibility of the District Council.

Strategic Objectives

• Providing sufficient capacity for the move motorized vehicles
• Reducing demand for personal travel
• Providing sufficient capacity for the movement of bicycles
• Providing sufficient capacity for the movement of pedestrians
• Provision of public transport and facilities to that effect. (e.g. Taxi Ranks)
• To provide sufficient maintenance capacity to maintain all infrastructure in good operational condition
• To provide a Storm water Management Systemfor all areas.
• To monitor base flow in rivers and water quality assurance

WATER DISTRIBUTION
Activity
The Theewaterkloof Municipality is responsible for the distribution of potable water within the municipal area. The personnel consist of a 4 Assistant Managers, Senior Technician, 1 Superintendents, and 34 blue collar workers.
The Water Section can be divided into 2 sections, namely:
(a) Water Purification and
(b) Bulk and Distribution network.
Theewaterskloof Municipality is responsible for supplying potable water in accordance with (SABS
241) to the residents within its jurisdiction. In terms of Schedule 4B of the Constitution: “Water and
Sanitation Services are limited to potable water supply systems”.

Strategic Objectives

• The main objective is to supply the residents in TWK municipal area with a good quality drinking water.
• The service has to be rendered with the least possible interruption e.g. as little as possible pipe breakages.
• To achieve this goal there is an ongoing process of pipe replacement.

ELECTRICITY (DISTRIBUTION)
Activity
The quality of Electricity supply impacts the economic growth of the municipality. Moreover, the constant supply of electricity is a necessary tool to improve the socio economic conditions of Households and communities.

Theewaterskloof Municipality is responsible for the distribution and reticulation of electrical energy to all its consumers in a cost effective and safe manner. This service extends to include Caledon, Villiersdorp, Greyton and Riviersonderend, but do not take into account Grabouw,Genadendal,Botriver and Tesselaarsdal, which resides within the jurisdiction of Eskom government. The municipality has a mandate to distribute electricity subject to license conditions set by NERSA.

Strategic Objectives

• To evaluate all restraints placed on the department and develop strategies to ensure that the minimum service delivery standards of the Electrical Service Department are maintained.
• To ensure a safe, effective, economical and continued supply of electricity within the TWK Municipal supply area.

ELECTRICITY (STREET LIGHTING)
Activity
The Management of all installations and maintenance of street lights for the municipal area except for Grabouw and Botrivier, forms part of Directorate Operational Services Key Performance areas. Grabouw and Botrivier is serviced through Eskom.